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Real humans, fast replies. Get in touch about orders, products, or just to say hi.

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hi-smileofficial@outlook.com

We reply within 24 hours

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Live chat

Mon–Fri, 9am–6pm

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HQ

Stockholm, Sweden

Shipping worldwide

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We'll get back to you within one business day.

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Free shipping

On orders $50+

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14-day returns

Easy and free

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Dentist approved

Enamel-safe formula

FAQ

Quick answers

What is your return policy? +

We offer a 14-day return window from the date of delivery. Items must be unused or gently tried, with original packaging. Email hi-smileofficial@outlook.com to start a return.

How long does shipping take? +

Standard shipping is 3-5 business days within the US, 5-10 days internationally. Free shipping on orders over $50.

Are your products enamel safe? +

Yes. Every formula is dentist-reviewed and designed to be gentle on enamel, including our whitening range.

Do you ship internationally? +

We ship to over 40 countries. Duties and taxes are calculated at checkout where applicable.

How do I track my order? +

You will receive a tracking link by email as soon as your order ships. Reach out if it does not arrive within 24 hours of dispatch.