We're here to help.
Real humans, fast replies. Get in touch about orders, products, or just to say hi.
Email us
hi-smileofficial@outlook.com
We reply within 24 hours
Live chat
MonβFri, 9amβ6pm
Available bottom-right
HQ
Stockholm, Sweden
Shipping worldwide
Send us a message
We'll get back to you within one business day.
Free shipping
On orders $50+
14-day returns
Easy and free
Dentist approved
Enamel-safe formula
FAQ
Quick answers
What is your return policy? +
We offer a 14-day return window from the date of delivery. Items must be unused or gently tried, with original packaging. Email hi-smileofficial@outlook.com to start a return.
How long does shipping take? +
Standard shipping is 3-5 business days within the US, 5-10 days internationally. Free shipping on orders over $50.
Are your products enamel safe? +
Yes. Every formula is dentist-reviewed and designed to be gentle on enamel, including our whitening range.
Do you ship internationally? +
We ship to over 40 countries. Duties and taxes are calculated at checkout where applicable.
How do I track my order? +
You will receive a tracking link by email as soon as your order ships. Reach out if it does not arrive within 24 hours of dispatch.